We are committed to safeguarding the privacy of our customers at all times. This policy sets out how we will collect and use your personal information.
Rest assured that any information collected is only performed on a necessity basis, i.e. when it is relevant to our dealings with you. Your privacy and maintaining the trust that you have given is of the upmost importance to us. As such, we will only retain all information pertaining to your personal data as long as it remains relevant for the purposes for which it was collected, or if the law requires us to do so.
Do note that you are free to browse this Site anonymously without having to provide us with any of your personal details. On the other hand, you may authorize us to identify you by logging into the site with your chosen user name and password as well. Either way, we strive to create a comfortable browsing experience for you and would be pleased to receive any feedback or thoughts on your Internet privacy concerns. Do contact our Customer Service center should you have any comments or suggestions regarding this matter.
What Personal Information Do We Collect?
We do not and will never sell, share or trade the personal information of our customers collected online with any other third party.
Instead, the personal information that you provide to us will only be disclosed within our corporate group for internal use only. When you create a NEOMALL account with us, the personal information that may be collected include:
What Happens to the Information Collected?
The personal information provided is typically used in some (or all) of the following ways:
Who Has Access to My Personal Information?
Is My Personal Information Secure?
The NEOMALL online system is designed to securely store all personal input by:
How Do I Update My Personal Information?
All personal information can be updated at any time by simply accessing your NEOMALL account.
Disclosure of Personal Information
In exceptional circumstances, NEOMALL may be legally compelled to disclose personal information such as when there are grounds to believe that such disclosure is deemed necessary to prevent a threat to the life or health of an individual, or for law enforcement purposes. This is in line with our commitment to comply with the Privacy Act and the National Privacy principles. NEOMALL would never share your information with any other organizations or third parties under any other circumstances.
If you have good reason to believe or suspect that your privacy has been breached by any NEOMALL counterpart, kindly contact our Customer Service immediately and we will promptly resolve the issue.
Is My Computer Data Also Collected?
The NEOMALL web servers are designed to automatically record all information from your browser each time you visit our website. The data that may be collected includes:
All of the information collected above is solely retained for analysis and evaluation purposes that will help us improve on our site, services and products provided. The data collected will be not be used in association with any other personal information for any other purposes besides that stated above.
Complaints on Privacy Breaches
Do you have a query or complaint regarding your privacy on NEOMALL? Kindly contact our Customer Service staff as soon as possible.